Beta draft — the final version will be published after legal review (CNDP law 09-08 + GDPR).

The legally binding version of this document is the French one. This English version is a courtesy translation.

Last updated: 2026-07-07

Terms of Service — Tivera

Version: 2.1 — DRAFT pre-Play Store v1.0 (Free + Premium model) Effective date: 2026-07-07 Reference language: French — jurisdiction Morocco Publisher: Mitchou, an individual under Moroccan law. Address: Tralles, rue Essanaouabar, Casablanca, Morocco.

⚠️ Draft to be validated by a lawyer (consumer law + GDPR + Play Store) before publication. The French version is the binding reference; the other languages are courtesy translations.

Preamble

Tivera is Android application software (mobile + TV) published by Mitchou (an individual under Moroccan law), distributed free of charge via Google Play Store, exposing a Free tier (with ads) and a Premium tier (paid subscription).

By downloading, installing or using Tivera, you fully accept these Terms of Service (ToS). If you do not accept them, do not install the app and uninstall it if it is already installed.

These ToS form a contract between you (the User) and Mitchou (the Publisher). They are complementary to the Privacy Policy, the DMCA Notice, and the Google Play conditions applicable to download and to payments via Play Billing.

1. Publisher identification

Field	Value
Publisher	Mitchou (individual under Moroccan law, independent publisher)
App commercial name	Tivera
Android package	`com.mitchou.tivera`
Contact email	`contact@tivera.tv`
DMCA email	`dmca@tivera.tv`
Postal address	Tralles, rue Essanaouabar, Casablanca, Morocco
Applicable jurisdiction	Morocco
Applicable law	Moroccan law + EU Regulation 2016/679 (GDPR) + EU Directive 2000/31 (e-commerce)
Competent court	Moroccan courts (consumers: jurisdiction of the place of residence)

2. Definitions

App: the Android application Tivera (mobile + TV).
User: any natural person aged 13 or older who downloads, installs and/or uses the App.
BYOC (Bring Your Own Content): a model in which the User provides their own streams (M3U URL, Xtream Codes API credentials, EPG XMLTV URL). The Publisher provides no content, no catalog, no pre-configured panel.
Free tier: free version with advertising display (AdMob banner + native + rewarded). All essential features except the Premium features (see § 4).
Premium tier: paid version via monthly or yearly subscription (with a 7-day free trial on the yearly plan), no ads + additional features. No one-time "lifetime" purchase is offered at launch.
Free trial: a 7-day free Premium trial period before the first automatic charge (yearly subscription only).
Subscription: an auto-renewing monthly or yearly Premium subscription via Google Play Billing.
Panel: a third-party server (Xtream Codes / M3U HTTP / EPG XMLTV) that the User configures in the App.
DVR: a local recorder that saves streams to the device's storage.
Quality Scanner: a channel quality audit tool. Limited to 1/week in Free, unlimited in Premium.

3. BYOC model — the App hosts no content

3.1 Principle

Tivera is a generic BYOC player. The App contains, hosts, distributes, suggests and recommends NO content (TV channel, movie, series, audio program). The User supplies their own sources; the App merely stores the credentials locally (encrypted with SQLCipher + Tink AEAD), performs HTTP/HTTPS requests outbound from their device to the servers THEY configure, and decodes/displays the received streams.

3.2 User responsibility

The User is solely responsible for: the legality of the panels/playlists/URLs they configure; their compliance with the copyright law applicable in their jurisdiction; the respect of the terms specific to each third-party panel; any consequence (criminal, civil, administrative) arising from the use of unauthorized panels. The Publisher has no technical or legal means to know, control, filter or audit the contents broadcast by these panels.

3.3 Publisher non-responsibility

The Publisher is neither a content provider, nor a publisher of an audiovisual communication service, nor a channel aggregator, nor a "cache", nor a content host (see the DMCA Notice for the safe harbor analysis). It acts as a pure generic tool provider, comparable to VLC Media Player, FFmpeg or Kodi. It cannot be held liable for any illegal content broadcast by a third-party panel, for any interruption of a third-party stream, nor for any copyright violation committed by a User via the App.

4. Free and Premium tiers — features and pricing

4.1 Free tier

Free, downloadable without payment via Google Play Store. It funds its development by displaying ads via Google AdMob.

Full features included in Free: unlimited M3U + Xtream + EPG import; Live + Movies + Series playback; Browse rails; interactive EPG grid; scheduled + manual DVR; Catchup/TV Resume; PiP (Android 8+); MediaSession; dual form factor (mobile + Android TV); EPG mapping editor; Channel Health view; live diagnostic overlay; cache management; "Diagnostic data" toggle + Feedback ZIP export (GDPR Art. 20 portability).

Limited feature in Free: Quality Scanner = 1 full scan per week; beyond that, a Rewarded Ad option (~30 s) for an additional scan.

Ads displayed in Free: adaptive banner 320×50 dp, native in the Browse rail, rewarded video (opt-in). EU consent: on the 1st launch detected in the EU/EEA/UK, a Google UMP dialog collects consent for personalized advertising; the ads SDK is initialized only after a response. Hide-on-TV: no ads on Android TV / Leanback.

4.2 Premium tier

Paid via Google Play Billing, subscription-only:

Monthly subscription: 3.99 USD / month.
Yearly subscription: 24.99 USD / year, with a 7-day free trial.

Prices are expressed in USD; the applicable exchange rate is that of Google Play at payment time. No one-time "lifetime" purchase is offered at launch.

Additional Premium features: unlimited scheduled recording (EPG-aware); offline VOD download (movies + episodes); unlimited Quality Scanner; Channel Health bulk-delete; multi-profiles (per-profile favorites + history); cloud sync (opt-in) of profiles/favorites/history to api.tivera.tv; zero advertising (AdMob fully disabled).

4.3 7-day free trial (yearly subscription only)

No charge during the trial; immediate access to Premium features; first automatic charge on D+7 unless cancelled beforehand. The free trial is available only once per Google Play account. The monthly subscription does not benefit from a free trial.

4.4 Automatic renewal

Your subscription (monthly or yearly) is renewed automatically at the end of each period, unless cancelled at least 24 hours before the renewal date. The amount is charged to the payment method of your Google Play account. Management: Google Play Store → Subscriptions → Tivera, or from the App (Settings → Premium Subscription → Manage).

4.5 Refund policy

Handled exclusively by Google Play: a full refund is possible if requested within 48 hours following the initial charge via Google Play Store; beyond that, contact Google Play Support. The free trial incurs no charge if it is cancelled during the 7 days. The Publisher makes no direct refund. URL: https://play.google.com/store/account/subscriptions.

4.6 Right of withdrawal (EU/EEA consumers)

If you are a consumer residing in the EU/EEA, you have in principle a 14-day right of withdrawal on distance purchases of digital content (Directive 2011/83/EU, Art. 9).

Exception — immediate performance (Art. 16(m)): by subscribing to Premium and immediately accessing the Premium features, you expressly request performance of the service before the end of the 14-day period and you acknowledge losing your right of withdrawal for the digital content already supplied. The Google Play payment flow collects this request and this acknowledgment before the charge.

If you do not wish to waive this right, do not immediately activate the Premium features and write to contact@tivera.tv within 14 days: within the limits allowed by law and the Google Play conditions, the Publisher will facilitate the refund of the unconsumed portion. In practice, the 7-day free trial (yearly subscription) and Google Play's 48 h refund window cover most situations.

4.7 Tier change

Free → Premium upgrade: effective immediately after Google Play payment validation.
Premium → Free downgrade: upon cancellation, you keep Premium access until the end of the paid period, then fall back to Free (AdMob re-enabled, Premium features re-locked, but your local data is preserved).
No data loss when changing tier. Content already downloaded during a subscription remains playable locally, but no new Premium download is possible without re-subscribing.

5. Minimum age — 13 years

Use of Tivera is reserved for persons aged 13 or older, per COPPA (US) and GDPR Art. 8 (parental consent required under 16, varying by EU Member State). On the 1st launch, a declarative age gate requires confirming "I am 13" and accepting the DMCA Disclaimer. The Publisher collects no date of birth and relies on the declarative confirmation. The App may, depending on the configured contents (BYOC), expose to adult content: a 4-digit parental PIN allows blocking access to it; its activation and supervision are the responsibility of the parent/guardian. Parent/guardian: privacy@tivera.tv.

6. Content policy — strict BYOC

6.1 No content provided by the Publisher

The Publisher reaffirms that it pre-configures no panel, suggests no panel (documentation, Play Store screenshots, onboarding), curates no list of recommended panels, provides no panel discovery mechanism (no internal search, no directory).

6.2 User responsibility for content

The User undertakes to use Tivera only with sources for which they hold the right of use and which comply with applicable copyright law. They refrain from using Tivera to access pirated/counterfeit streams, from redistributing the streams they view, or from making commercial use of them without the agreement of the rights holders.

6.3 Technical measures

The Publisher has no technical means to detect or block an illegitimate panel (BYOC = black box on the Publisher side). It nevertheless includes a mandatory DMCA Disclaimer on the 1st launch, an active DMCA takedown procedure (see the DMCA Notice), cooperates with judicial authorities upon valid injunction, and reserves the right to communicate to rights holders the Google Play account identifier of the User concerned upon valid judicial request (via a Google Play Customer Data Access Request).

7. App usage license

7.1 Grant

The Publisher grants a personal, non-exclusive, non-transferable, non-assignable, revocable license, limited to the duration of use, to use Tivera on the devices associated with the User's Google Play account.

7.2 Limitations

The User refrains from copying, modifying, decompiling, reverse-engineering, adapting or creating derivative works of the App; from removing copyright/brand notices; from redistributing the APK/AAB on third-party stores; from using the App to develop a competing product.

The App contains third-party libraries under license (Media3 ExoPlayer Apache 2.0, NextLib FFmpeg LGPL, Tink Apache 2.0, SQLCipher, Hilt Apache 2.0, etc.) and Google SDKs: Google Mobile Ads (AdMob) (Free), User Messaging Platform (UMP) (EU ad consent), Google Play Billing (Premium). Firebase Crashlytics / Analytics are no longer used (removed; the diagnostic telemetry goes to the self-hosted server api.tivera.tv). Full notices: Settings → About → Open source licenses.

7.3 Updates and removal

The Publisher may publish updates via Google Play (fixes, features, design, pricing, ToS). In the event of a material modification of the ToS, the App displays an in-app notification on the next launch (see § 11). The Publisher reserves the right to remove the App from the Play Store at any time, notably upon request from the authorities, in the event of an involuntary violation of the Google Play Developer Conditions, or by discontinuation of maintenance.

8. Limitation of liability

8.1 "As is" warranty: the App is provided "as is" and "as available", without any express or implied warranty (fitness for a particular purpose, absence of bugs, service continuity, stability of third-party panels, compatibility beyond the declared Android minimums).
8.2 Exclusion of indirect damages: to the extent permitted by applicable law, the Publisher disclaims any liability for indirect, incidental, special or punitive damages (loss of revenue, of data, business interruption, damage to reputation, moral damage).
8.3 Cap: any potential liability is capped at the total amount of Premium payments actually received from the relevant User during the 12 months preceding the damage, or 0 for Free Users.
8.4 Non-excluded cases: the exclusions do not apply to willful misconduct/gross negligence, to GDPR violations with characterized fault (the GDPR guarantee remains full and entire), nor to mandatory provisions of the applicable law (notably regarding consumer protection).

9. Acceptable Use Policy (AUP)

The User refrains from automating the scraping of third-party panels without authorization, from carrying out denial-of-service (DoS) attacks, from circumventing the App's technical measures (Tink AEAD, SQLCipher, Play Billing validation, Free/Premium gating, AdMob hide), from patching the APK to unlock Premium without payment, from sharing their Premium account, or from using the App in violation of the law applicable in their jurisdiction. The Publisher reserves the right to block server-side (api.tivera.tv) the synced Premium access of a violating account, to report fraudulent behavior to Google, and to bring any necessary judicial action.

10. Personal data

The processing of personal data is detailed in the Privacy Policy, which forms an integral part of these ToS. The Publisher undertakes to respect GDPR rights (Art. 15 to 22), not to sell data to brokers, and not to share it with third parties except: (a) Google AdMob in Free (AAID + IP + cohorts), (b) Google Play Billing in Premium (purchase token). The diagnostic telemetry and the profile cloud sync go to our self-hosted server api.tivera.tv (not a third party); Firebase Analytics/Crashlytics are removed.

11. ToS modifications

The Publisher may modify the ToS (evolution of applicable law, of the business model, clarity). In the event of a material modification: non-blocking in-app notification on the next launch + link to the diff; preservation of the public Git diff; re-acceptance requested if the modification materially affects the User's rights. Users who refuse the new ToS have 30 days to stop using the App; beyond that, continued use constitutes acceptance.

Canonical ToS URL: https://tivera.tv/terms — Privacy Policy: https://tivera.tv/privacy.

12. Termination

By the User: uninstall the App (immediate effect); clear the cache; cancel the Premium subscription (Google Play Store → Subscriptions → Tivera → Cancel); delete their local data by uninstalling. Cancellation does not entitle to a refund beyond the 48 h of Google Play; Premium access is kept until the end of the paid period.
By the Publisher: suspension/termination in the event of a manifest violation of the ToS (payment fraud, characterized piracy, technical attack, modification of the APK). Without entitlement to a refund, unless otherwise mandatorily provided. The Publisher may also remove the App from the Play Store on its own initiative or upon authority injunction.

13. Force majeure

The Publisher cannot be held liable for a breach resulting from a force majeure event (Google Play/AdMob infrastructure outage, mass Internet outage, natural disaster, armed conflict, pandemic, authority decision, mass cyber-criminal attack).

14. Amicable settlement and mediation

14.1 Pre-litigation: before any judicial action, contact the Publisher at contact@tivera.tv; acknowledgment of receipt within 5 working days, reasoned response within 30 days.
14.2 Consumer mediation: in accordance with the applicable consumer protection legislation (notably, in Morocco, Law No. 31-08), the consumer User may, after a prior written complaint to the Publisher (contact@tivera.tv) left unresolved within 30 days, resort free of charge to a mediation / out-of-court dispute resolution scheme. In Morocco: the consumer protection bodies competent under Law 31-08. The designated mediation entity is communicated to the User on request to contact@tivera.tv.
14.3 EU consumers — ADR/ODR: consumer Users in the EU/EEA may refer the matter to an approved out-of-court dispute resolution (ADR/ODR) entity in their country of residence. (The European Commission's centralized ODR platform was closed in 2025; the list of approved national entities is maintained by the consumer protection authority of each Member State.)

15. Applicable law and competent jurisdiction

These ToS are governed by Moroccan law. In the event of a dispute: for consumers, the courts of the consumer's place of residence (without prejudice, for EU Users, to EU Regulation 1215/2012); for professionals, the courts of Casablanca (Morocco); for GDPR disputes, the competent supervisory authority; for Play Billing payment disputes, the Google Play conditions apply additionally.

16. Final provisions

16.1 Severability: the potential nullity of one clause does not affect the others.
16.2 Waiver: the Publisher's failure to act on a violation does not constitute a future waiver.
16.3 Assignment: the Publisher may assign its rights and obligations to any acquirer of the App, after in-app notification. The User cannot assign their rights without prior written agreement.
16.4 Entirety: these ToS, together with the Privacy Policy, the DMCA Notice and the applicable Google Play conditions, constitute the entirety of the agreement.

17. Contact

General email: contact@tivera.tv
DMCA email: dmca@tivera.tv
Privacy email: privacy@tivera.tv
Postal address: Tralles, rue Essanaouabar, Casablanca, Morocco

Status: DRAFT v2.1 (subscription-only, no "lifetime" purchase; AdMob in Free, Play Billing in Premium; Firebase removed). To be reviewed by a lawyer (consumer law + GDPR + Play Store) before publication. The French version is the binding reference; the other languages are courtesy translations.