IPTV parental control: how do I protect a kids profile?

The three protections at a glance

Setting	What it does	Where to find it
Kids profile and Age level	Filters the profile's catalog; Settings, adding and editing profiles need a grown-up's approval	Who's watching? → Add a profile
Show adult content	When off, it hides titles marked 18+ everywhere; turning it on asks for the parental code	Settings → Parental code
Profile code	A 4-digit code to open a profile	Who's watching? → Edit → Code and playlists

Create a kids profile

1. On the home screen, tap your profile name at the top, then Switch profile: the Who's watching? screen opens.
2. Tap Add a profile. If a kids profile is active, TIVERA first asks for a grown-up's approval.
3. Type the Profile name, pick an avatar, then turn on Kids profile.
4. Set the Age level: All ages, 6+ or 12+. A kids profile starts at 6+; an adult profile starts at 18+, with no age limit.
5. Tap Create profile.

On the Who's watching? screen, a kids profile carries the Kids badge. The Kids profile choice is final: the screen shows “Hides adult content and filters the catalog by age level. Final choice, made at creation.”, then “Set at creation, can't be changed.” Only the profile's type, kids or adult, stops changing: a grown-up can set the age level later. To change the type, you have to create another profile.

What the filter hides, and what it relies on

The filter works on text: the name, the category and the group of each channel, movie or series, as your provider sends them. For movies and series, it also relies on the age rating when TIVERA knows it.

• Adult content (18+). TIVERA marks a title “18+” when its name, category or group contains a word from the list built into the app, in several languages (for example “xxx”, “porn”, “adult” or “18+”). This marking is computed on your device, when the source is imported. So the switch does not hide an adult title when none of these texts contains such a word.
• The switch. For an adult profile at 18+, Show adult content is off at the start: titles marked 18+ are hidden everywhere. For a kids profile or a profile below 18+, it changes nothing: adult content stays hidden.
• The age level. A profile whose level is below 18+ (every kids profile, and an adult profile set lower) is restricted. For it, the age level is a ceiling:
  • a movie or series whose age rating TIVERA knows only appears if the rating is at or below that level; this rating comes from the dataset TIVERA downloads, never from your provider;
  • everything else is hidden, except what TIVERA recognizes as kids or animation content from the name, the category or the group, with words like “kids”, “enfant”, “jeunesse” or “cartoon”: this applies to live channels as well as to movies and series with no known rating;
  • for a kids profile only, movies and series of the Horror, Thriller, Suspense, Crime or War genre are hidden whatever their rating, when their genre is known.

So TIVERA prefers a small catalog to a risky one: what it does not recognize, it hides. For a restricted profile, the same filter applies to the home screen, categories, search, favorites, recordings and downloads.

The parental code: set, change, recover

• Open Settings (the profile menu, at the top of the home screen), then the Parental code card (“Adult content · 4-digit code”). It holds the Show adult content switch and the Set a parental PIN row.
• Turning the switch on always asks for a code. If there is none yet, TIVERA has you pick one: 4 digits, typed twice (Choose a parental code, Continue, then Confirm the parental code, Confirm), then it turns the display on. Turning the switch off asks for nothing.
• To change or remove the code, tap Change or remove the parental PIN, type the current code, then choose Change the PIN or Remove the PIN. Removing the code also turns the switch off.
• After several wrong codes, entry is blocked: “Too many attempts. Try again in … s.”, then in … min if you keep trying. The block holds even if you close the app.
• This code stays on the device: neither the code nor the switch syncs with your account. Set them on each device, phone or TV.

If you forget the parental code, tap Forgot the code? in the entry window. Signed in to a TIVERA account, you receive a one-time code by email; entering it erases the parental code and turns adult content display off, then you can set a new one. Without an account, the app offers to sign in, or to create a free account, with your email. As a last resort, clearing the app's data in Android settings removes the code, but also your playlists and your settings.

What a kids profile cannot do alone

A kids profile watches its filtered catalog, searches it and opens its favorites without a code. Without a grown-up's approval, it cannot open Settings, add or manage sources, create, edit or delete a profile, open the Premium plans or the account sign-in, or switch to an adult profile. The app then shows Grown-up approval, with a title like For grown-ups only. Switching from one kids profile to another kids profile stays free.

The grown-up confirms with the parental code or, if they have one, with the code of their adult profile. When no code exists on the device, they hold a button, Hold 3 s to confirm. The app itself warns that an older child can do this alone: create a parental code. Once approval is given, it stays valid for 5 minutes, for that profile only; switching profile closes it, and it does not survive the app stopping.

A profile's code

A 4-digit code can also protect an existing profile. Under Who's watching?, tap Edit under the profile, then, in Code and playlists, Protect with a code. The profile then asks for its code (“This profile asks for its 4-digit code.”) and a padlock appears on its avatar. Remove the code asks for the current code.

If you forget a profile's code, Forgot the code? lets the parental code stand in for it for the action in progress. With no parental code on the device, the app says so: “No parental code is set on this device. Create one in Settings → Parental code, then come back here: it will stand in for the forgotten code.”

In the same section, Profile playlists (“Choose the sources shown for this profile.”) lets you leave a kids profile with a single source when you have several, which needs Premium: see several playlists.

Free or Premium

• Free: the filter and the age level, the starting adult profile plus one kids profile, the parental code, the adult content switch and a profile's code. The plans screen says so: “Multiple profiles (Free = 1 adult + 1 kid)”.
• Premium: more profiles, 5 at most in total, profile sync between your devices when you are signed in to your account, and several sources.
• Creating a second profile of the same type on the free version opens the plans screen instead of creating it; your existing profiles are not touched.

Limits to know

• The filter depends on your provider's text and on the age rating when it is known. If a name, a category or a rating is wrong or missing, it can get it wrong both ways: hide a suitable title, or let through a title whose name says “kids”.
• Parental control only protects TIVERA, not the rest of the device.
• On a device where no code exists, neither a parental code nor an adult profile's code, a grown-up's approval comes down to holding for 3 seconds.
• The parental code is not a vault: clearing the app's data, the last resort the app itself cites for a lost code, removes it along with your playlists and settings.

Frequently asked questions

Is TIVERA's parental control free?

For the most part, yes: the filter, the age level, the parental code and one kids profile are free, along with the starting adult profile. Extra profiles, beyond one adult and one kid, need Premium.

Can a kids profile be turned into an adult profile?

No. The profile's type is fixed at creation: the screen says “Set at creation, can't be changed.” Create another profile of the type you want. Only the age level can be set afterwards, with a grown-up's approval.

Why does the kids profile show so little content?

Because everything TIVERA does not recognize is hidden. With an M3U link, everything is filed under Live and the filter only has names, categories and groups: see M3U or Xtream Codes. An Xtream Codes account also loads movies and series, which the filter can judge by their age rating: see add an Xtream Codes account.

I forgot the parental code: what do I do?

Tap Forgot the code? in the code window. Signed in to a TIVERA account, you receive a one-time code by email, which erases the parental code; without an account, the app offers to sign in. The last resort, clearing the app's data, also removes your playlists and settings.

Is the parental code the same on my phone and my TV?

No. The parental code and the adult content switch stay on each device and do not sync. Profiles do sync between your devices with a signed-in Premium account, including each profile's code (encrypted); the parental code stays on each device.

Can my child change their age level or leave their profile?

Not without a grown-up's approval: changing the age level, opening Settings and switching to an adult profile need the parental code, an adult profile's code, or the 3-second hold when no code exists.